Coaches-
The guidelines below are for you to implement throughout the
coaching/mentoring experience- remember that your attitude
and concern for those you are helping will make
the difference.
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Coaching
Performance Guidelines
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| Maintain
an Equal Relationship |
- Show
respect and interest through language, posture, and tone of
voice
- Adapt
feedback and expectations to personh's ability and confidence
- Refer
(verbally or physically) to the practice guidelines
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| Be
Specific |
- Repeat direct quotations, ("you said...") and
use other details (non-verbal cues) from the practice situation
- Offer detailed suggestions for repractice
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| Be
Brief |
- Observations and suggestions are concise, direct, and relevant
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| Describe
- Don't criticize |
- Consistently refer to practice details (what was said, how
it was said) and practice guidelines
- Avoid the use of value generalizations ("that was poor"
or "that was excellent")
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| Allow
Repractice |
- Consistently respond to feedback opportunitites
- Effectively and efficiently arrange repractice
- Facilitate (and if necessary model) target performance before
moving on
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