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According to an article entitled The History of Smartphone published on December 6th 2011on the TNW website, the author Brad Mccarty narratives the history of smartphone. "Ericsson was the first brand to actually coin the phrase "smartphone", with the release of its GS88 in 1997. From 1996 to 2011, the Symbian OS would be the world's leader for smartphone operating systems. Devices changed pretty drastically between 2002 and today, but the operating systems were largely unaffected. That is, at least, until 2007. When Apple Inc. introduced the iPhone, it was the first real change that we saw in the market since the market was born. Smartphones had always been seen more along the lines of something that business people used, and Apple did a rather magnificent job translating the idea over to something that a consumer would desire. Quietly, however, another operating system was stretching its wings. Android, an open-source project which would eventually be backed by Google, made the promise of a reliable, robust operating system that could be installed onto any number of devices. Both Apple's iOS and Google's Android boast high customer loyalty numbers, and pre-release sales of the Microsoft Lumia 800 would lead one to believe that it will enjoy the same." (Mccarty, 2011)
Now, we know there's a long process of evolution from mobile phone to smartphone. It's sure that smartphone bring our benefits and convenience.