John F. Shortle

Systems Engineering and Operations Research
George Mason University

4400 University Dr., MS 4A6
Fairfax, VA 22030-4444
703-993-3571 (voice)
703-993-1521 (fax)
Office: Engineering Building, 2210

Fundamentals of Queueing Theory, Fourth Edition

Donald Gross, John F. Shortle, James M. Thompson, Carl M. Harris
(c) 2008 by John Wiley & Sons, Inc, Hoboken, NJ.

Research Interests

Simulation
Queueing Theory
Application Areas

Air Transportation
Energy
Telecommunications

Publications

Center Affiliations

Courses Recently Taught

SYST 320. Dynamic Systems II
OR 645. Stochastic Processes
OR 647. Queueing Theory

Editorial Service

Associate editor, IEEE Transactions on Reliability, 2010-present.
Associate editor, Energy Systems, 2011-present.
Associate editor, Journal of Probability and Statistical Science, 2003-2011.

Awards

Outstanding Teacher, Volgenau School of Information Technology, 2005-2006.
Winner of Daniel H. Wagner Prize for Excellence in Operations Research Practice, 2000. Optimal Design of a Data Offload Network, with Paul Katz, Dennis Dietz, Craig Williamson, Jim Koehler, Amie Elcan of Qwest Communications.
Ralph E. Powe Junior Faculty Enhancement Award, 2001.