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Jenny’s Story: The Case of the “Blind Administrator”
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Your Cases: Kevin’s Story —
Jenny’s Story —
Bo’s Story —
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Jenny has had Retinitis Pigmentosa, a degenerative eye condition, for over 10 years. She was recently hired as an Administrator at Ginkgo Corporation. In the following video, listen to the perspectives of her new supervisor and the HR representative. Video (0:51) : Watch “Disability at Ginkgo”
Other perspectives: Meagan, the Office Manager “This is Jenny’s first week and I’m already fed up. I know it’s my job to walk all our new hires through how to order supplies and get all set up, but with Jenny, I’m literally walking her around! And it’s ridiculous how much extra stuff I’ve already had to order just for her! Like a new scanner...and a new monitor… It’s not fair that other people with seniority can’t get upgraded equipment because it’s “not in the budget”. I can tell we’re not going to get along. A bunch of us were in the breakroom the other day and I was introducing her to people. Wayne said something like, “Stick with Meagan...She’ll show you the ropes.” So, you know me, I couldn’t resist! I said “How can you SHOW Jenny anything? She’s BLIND!” It was the funniest thing ever! I literally spit out my coffee! She just sort of stood there. I hate when someone can’t take a joke.” John, Co-worker/Team Member “It’s not that I don’t like Jenny, it’s just I’m not quite sure what Corporate was trying to prove by hiring her. There are certainly a lot of other people without vision issues who could jump right in and do the job. We’re already under pressure, now the team has to deal with this, too. And to be honest, I’m uncomfortable with all the touching. I don’t want people to get the wrong idea about me and her. But when she asks if she can take my arm so she can get around, what am I supposed to do? Say “No?” I just don’t like feeling like I’m babysitting a colleague, when she should be pulling her own weight. I’ve already got too much on my plate.” Now watch the longer version of the original video, which includes Jenny’s perspective and tells how her story continues. Video (3:05): Watch “Disability in the Workplace for Learning and Development” |
Major Themes:
Misinterpretation of Reasonable Accommodation
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