Mr. Charles C. Chen, Founder, CEO

Mr. Chen has 26 years of experience in IT industry, including 16 years in managing and developing Systems Applications, Inc. He is a seasoned and accomplished high-technology executive with hands-on experience and solid technology background. Through his work and leadership, the company has received numerous technological awards for outstanding growth including: the Deloitte & Touche Fast 50 Technology Award (1996-2000); Virginia Fantastic 50 (1998-2000); and the National Fast 500 (1996-1997 and 1999). He was elected as the President of Monte Jade Science and Technology Association of Washington D.C. Chapter in 1999. He also received in 1999 the prestigious award of Overseas Youth Entrepreneur from Taiwan.

Mr. Chen holds a B.S. degree in Computer Systems Applications and a M.S. Degree in Technology of Management from American University.

Mr. Chen serves as Chair of the George Mason University Diversity Advisory Board. Mr. and Mrs. Chen both are active in Chinese community activities


Systems Applications, Inc.

Systems Applications, Inc. (SAI) was established in 1987 in Vienna, Virginia. SAI is a leading provider of IT Software Network Solutions, primarily in the areas of Systems Integration, Office Automation, and Information Systems Support. SAI has over 15 years of experience in total systems development and Business Process Re-engineering for both commercial as well as government clients. SAI has been recognized as one of the fastest growing IT Application Software Solutions companies in the Washington D.C. area.

SAI provides application software solutions to e-commerce, Client/Server, mainframe, and n-tier architecture applications. SAI’s engineers, technicians, and management personnel have established a solid reputation for superior performance, reliability, and commitment to client satisfaction. Over the years, SAI has earned the reputation for complete customer satisfaction by providing high quality engineering services at a very reasonable cost. SAI's management philosophy and technical methodology provide a firm foundation for long-term business growth and cost-effective solutions to customers' needs.

Corporate Capabilities
We are a small company that listens to its customers and responds quickly to their needs. Our IT team, with a wide variety of industry backgrounds, consists of engineers, programmers and Web developers who are certified and experienced in custom software development using technologies like JAVA, J2EE, XML, Websphere, WebLogic, C++, Microsoft .Net and C #, Oracle, SQL/SERVER, and DB2. We also have extensive project experience in developing IBM mainframe applications by using COBOL II, DB2, CICS, JCL, ADABAS, and IMS. We have completed many projects in the entire system development life cycle.
SAI has been a provider of innovative Telecom software systems for over a decade. We have offered telecom companies with outstanding service in requirements/functional analysis, logical/physical database design, programming, quality assurance and training.
All our consultants are trained to understand our clients’ business requirements and provide them with effective business solutions using cutting edge technologies, processes, methods, and best practices. Our wide experience has enabled us to hone our skills and leverage our experience to the benefit of our customers. Our excellent results in consistently exceeding customer expectations in timeliness, cost, and quality of products and services delivered have earned us a solid reputation in the industry.

A brief description of accomplishments and projects:

1. Northrup Grumman: Currently on a project for the US Army relating to the development of a HR Management Information System. This system is web-based and enables the concerned superiors to access detailed information on the army personnel. The files created are processed, verified and loaded in an Oracle database. The system allows a user to locate documents through a soft search capability and to modify the status of documents once found. The user can profile and synchronize the open and classified systems and manipulate and print TIF images utilizing OLE objects. The system also allows the user to QC the files and TIF images. The web applications and enhancement uses WebSphere.

2. BroadMargin: Presently involved with the enhancement of client’s product named BillTamer. This product was originally written in Visual C++ and is now being converted to Microsoft ASP .NET technology. SAI’s personnel are also executing a project for EDI Analysis, mapping and translation of customer data into the client’s Oracle database.

3. Eli Lilly: SAI team successfully implemented a new web site for Eli Lilly to extend the Lilly brand in Prince William County Virginia. The SAI team continues to support Eli Lilly and its web efforts as the facility in Prince William County continues to grow.

4. Gina Chin Associates: SAI provides consulting services in Office Automation to Gina Chin Associates. The project involves upgrading and providing new hardware along with installation of software. A functional and technical analysis was performed prior to designing and developing the front end of the supply management system, including Order Management and Billing applications. Various sales and accounting software packages were installed to enhance productivity in Windows NT environment. The physical network was also upgraded to incorporate additional workstations, along with the setting up of a LAN.

5. Marriott Hotels: SAI is involved in two projects here. The first is the One Yield project. This project is about room rate forecasting, hotel inventory, and revenue reporting. The project uses Unix and Java/EJB for the front-end; MQSeries is the middleware, and COBOL/DB2/VSAM as the back-end.

The other project is the Centralized Travel Agency Commission System (CTAC). The CTAC system is primarily a mainframe-based application. The system also has web presence in its application. The technology used is OS/390, COBOL II, DB2, IMS and NetData.

6. Telecom Austria: This project was for setting up and managing the Telecom Austria Billing System and was executed at Vienna, Austria. The project entailed message processing and billing as well as Customer service for Telecom Austri


7. MCI: Executed a number of projects for MCI. Notable among them are – Friends and Family. This was a very popular and successful marketing and customer discount program. MCI was betting heavily that this program and placed a great deal of importance on this program.

SAI played a major role from the early stages in this program, and was involved throughout all phases of the life cycle. SAI helped build the telecommunication interfaces between local telephone companies and MCI. These interfaces included National LEC Interface System (NLIS), National Error Processing System (NEPS), and National Lead Generation System (NLGS). They were built across different platforms such as VAX, WAN and IBM Mainframes to collect data from various telemarketers around the country. This system was based on DB2, CICS, TELON, ADABAS, VSAM

• Calling Area Data Base (CADB)

CADB was a reference database that captured information on telephone exchanges in North America. It retrieved and stored vast amounts of information on MCI switch information and city-by-city tariffs. It provided many points of references to enable most of MCI’s customer oriented systems provide Customer Service. This was primarily a DB2, CICS, VSAM and ADABAS/Natural system.

• On-line Customer Information System / New Order Processing System (OCIS) / (NOPS)
Both were Customer Service oriented systems, OCIS an online system and NOPS was a batch system used to process orders and service customers. These systems interfaced with the Network, Commissions, Billing and all the National systems of MCI, processing orders and sending the information based on the orders to the various switches in the network. This information was then used by the computers to determine who a customer calls, where the call was going, duration of the conversation, any special discounts, etc. This was also a DB2, CICS, COBOL, ADABAS, ADASQL system.

8. Blue Cross and Blue Shield of the National Capital Area

Project: Federal Employee Program (FEP) Enrollment System
The FEP System is a very large online transaction system. Approximately 1.2 million transactions occur each day in this system. One of the original goals or commitments given was that the FEP System reach and maintain a certain level of response time while conducting these 1.2 million transactions each and every day. 2/10 of a second was the goal the Director was looking for and the system was at 8/10/sec. when SAI took over the project. SAI was able to tune the system to 1/10/sec.

This was a maintenance contract for SAI. The main goals of the effort were Performance Tuning, System Enhancements and Problem Resolution. Blue Cross and Blue Shield of the National Capital Area was extremely satisfied with our work in all three areas.


9. Cable and Wireless, Inc.

SAI was involved in web-hosting project that included Design, Development, Software and Network Testing and Testing Coordination, Quality Assurance and Disaster Recovery Coordination.








Areas of Expertise

SAI has built up unmatched technical, creative and business capabilities to provide our clients with high-quality, cost-effective solutions in the following areas:

• E-Commerce Development • Software Engineering
• Database Design • ERP Software
• Systems Administration • Network Engineering
• Telecommunication Applications • Client Server Development
• Mainframe Applications • IT Training


Clients
• BroadMargin • Integic
• Eli Lilly • Blue Cross & Blue Shield
• IBM • Fairfax County Government
• Marriott Hotel • Verizon
• HUD • Watson Wyatt Worldwide
• Virginia DMV • USDA Forest
• Northrop Grumman • EDS
• FDIC • Computer Associates
• Washington Gas • UUNet
• Cable & Wireless, Inc. • MCI
• USAir Inc. • Telekom Austria
• CBIS • CQ Press

SAI has received numerous awards for outstanding growth and performance including:
Washington Technology Fast 50
Virginia Chamber of Commerce Fantastic 50 Award
Deloitte & Touché Fast 500 & Fast 50 Recognition

Government Contracting

GSA awarded SAI, FSS Information Technology Schedule, FSC Group 70, GS-35-F-0578J, valid July 1, 1999 through June 30, 2004.

SAI specializes in conducting IT services for Special Item No. 132-51 Information Technology Professional Services under the following SIN and NAICS codes:

SIN 132-51 Information Technology (IT) Professional Services

FPDS Code D 301 IT Facility Operation and Maintenance
FPDS Code D 302 IT Systems Development Services
FPDS Code D 306 IT Systems Analysis Services
FPDS Code D 307 Automated Information Systems Design and Integration Services
FPDS Code D 308 Programming Services
FPDS Code D 308 Millennium Conversion Services
FPDS Code D 311 IT Data Conversion Services
FPDS Code D 316 IT Network Management Services
FPDS Code D 399 Other Information Technology Services, not elsewhere classified



NAICS CODES Description

514210 Data Processing Services
514220 Office Machinery and Equipment Rental and Lease
514511 Custom Computer Programming Services
514512 Computer Systems Design Services
514513 Computer Facility Management Services

Envisioned by: