Automatic Speech Recognition
Potential Benefits

Automatic speech recognition has brought organization to problems, efficiency to the business world as well as super power like abilities to people in need. With its range of skills, it can be used for, a variety of business and medical progressions that could expand upon it. As stated by Source Security, “voice recognition is non-contact, non-intrusive and easy to use” (Schelps). This software allows a representative to deal with multiple customers at once, but also be hundreds of miles away but still get the same information from the customer and be able to communicate back with them. Customers can purchase products bringing in income for the company while using the company’s automatic speech recognition decreases expenses because the company would need less on-call representatives. Instead companies can those representatives to deal with more in-depth problems and questions and use the software for simple tasks and issues that can be handled with simple statements and directions. Also the software is very direct and simple to use so people of all ages can use it and benefit from the software without needing instructions, its an automatic understanding. The elderly, who may not be technology updated, do not need someone to teach them terms and the process of automatic speech recognition, it an automatic understanding. For the blind disabled, they are able to speak into a microphone and have their words appear on a computer possibly in a document if they want to write a book or a paper for school with out the need for assistance. Where as before they would need to speak their thoughts as someone else typed them on a computer for them. Also with commands, they can tell the computer to do things with out having to see the computer itself and choose with their hands and eyes but rather with their voice. For security benefits, the ability that automatic speech recognition can understand both letters and numbers allows verbal passwords to be created with mixtures of the alphabet and numbers on top of the security system recognizing the individual’s voice, which allows them to be of a much higher level of security than with just entering in digits and numbers into a key pad. Hackers are always becoming smarter and smarter and we need technology and security to keep up with them and be a step ahead of them in order to keep our selves protected.