Operations & Project Management
Cases, Papers, Books, News, and Discussions, etc.
Managing
Services - Managing Services, a textbook containing 26 readings and 15 cases, is designed for use in courses and seminars on service management
- Metadata
Modeling for Quality of Service Management in Distributed Multimedia Systems
- Quality of Service (QoS) management appears as an essential function supplied by distributed multimedia systems to provide the user the pertinent information with the required quality and efficient access.
- Quality
Management Principles
- TQM
BBS Education Files
- Most of these files are ascii text (*.TXT). Some include WordPerfect figures, some are archived file sets, and some are executable software. These are zipped. PKZ204G.EXE is a self-extracting zip utility in the TQMBBS directory.
- What
is Quality?
- Forage Information System WWW pages created at Oregon State University
