TTAC Coordinator/Trainer

 

User Characteristics/Needs

Design Implication

  1. Conscience of their own limitations
  2. Not a lot of time; need direct information
  3. Reacting to new situations, “what’s the next thing? what’s the next issue that I will be asked?” including that which is dictated by the DOE to frequently requested issues and materials
  4. When offering one-on-one consultations, but often times there is not time for follow –up meetings or communication
  5. When offering workshops
  6. Preview material by other TTAC coordinators; comments and suggestions by others; sharing of resources instead of re-inventing the wheel, regional and within region sharing of content and uses
  7. Varied technical abilities, but is comfortable using e-mail, discussion forums and chat rooms
  8. Uploading and downloading information, content, modules
  9. Invite others to speak or attend meetings, conferences, training sessions
  10. Submit content for web shops, hot topics, modules to be approved then uploaded to the website
  11. Want to know what content teachers are looking for

 

  1. Record incident; review comments, cases; an area for “What would you do?” commentary through asynchronous discussion
  2. Clear and immediate navigation based on user role needs
  3. FAQ; submit questions; post discussion questions; problem facing resources; cross fertilization of ideas—TTAC Corner? private?
  4. E-mail (internal?); private chat rooms for follow-up; area for follow-up surveys and materials
  5. Printable handouts; materials housed on the website; request or availability of workshop topics and descriptions
  6. A list (for TTAC only?) of shared resources; links, books, research; archive resources; commentary area on resources and how they have and could be used; PP presentations, handouts, suggestions, legislation, updated policy
  7. Intuitive use of discussion forums, e-mail, and chat room features
  8. Intuitive templates to upload information, multiple options to download (print, save), provide a printable version, how to upload or down load
  9. Invite feature (Yahoo invite, evite.com) specifying time, location description of event, see attendees, etc. guest corner,
  10. A submit form that allows multiple file types to be attached and sent for approval, digital drop box function
  11. Area designed for weekly polls or a “what I’d like to see” section

 

 

 

Service Providers (Teachers, Parents)

User Characteristic/Need

Design Implication

  1. Very limited time
  2. Limited technical ability; somewhat uncomfortable using e-mail; has not used discussion forums and chat rooms previously
  3. Need to find information on AT devices that they can use in their classrooms, information about disabilities in general and support in the classroom
  4. Want to collaborate with other service providers to receive other ideas on how to effectively use AT in their classrooms
  5. Need to ask questions and receive additional information about certain AT devices and other information on disabilities from “experts” after attending a workshop or having a one-on-one consultation
  6. Refer the website to other colleagues and or parents
  7. Place comments and suggestions about design and content ( website)
  8. Look for various resources and information related to special needs
  9. Need to have step by step instruction (ex) how to make a boardmaker
  10. Freebies
  11. sense of belonging / ownership and reward

 

 

  1. Quick and intuitive navigation, 2-3 click rule, clear cut, intuitive interface design; relevant information organized in an efficient manner
  2. An EPSS in the design of the e-mail, chat rooms, discussion forum features; an area for questions or help on how to use these features
  3. Instructions and printable materials on how to use a variety of devices, logical categorization of topics, showing small size of real pictures of At devices, suggestion, commentary 
  4. Asynchronous discussion with other service providers; e-mail to collaborate on private conversations, access to hand-outs and materials, discussion by topics
  5. Asynchronous discussion and e-mail with TTAC coordinators, ask the expert section, discussion by topics
  6. ‘Email this website to a friend’ feature.
  7. Comments box, view favorite comments and recognize commentator

8.      Library, or archives: links to other websites, books, research; list of materials (hard copy) available in T/TAC library; request material function

9.      How they have and could be used; PP presentations, suggestions,

10.  Links to sites that offer free materials for teachers

11.  customizable portfolio page; acknowledgement of membership; opportunity to play a more assertive role within the website

 

 

 

 

Parents

 

User Characteristic/Need

Design Implication

  1. Very limited time
  2. Limited technical ability; somewhat uncomfortable using e-mail; has not used discussion forums and chat rooms previously
  3. Needs to find information on resources that can benefit their child with a physical or learning disability.
  4. Dyad with service providers (teacher) to receive other ideas on how to effectively use techniques or technology in their classrooms.
  5.  Dyad ( teacher and service provider) receives additional information about AT devices and other information on disabilities from “experts” after attending a workshop or having a one-on-one consultation
  6. Refer the website to other parents
  7. Look for various resources and information related to dealing with your child who has physical or learning disability
  8. Need to collaborate with other parents with children of similar learning disabilities

 

  1. Quick and intuitive navigation, 2-3 click rule, clear cut, intuitive interface design
  2. An EPSS in the design of the email, chat rooms, discussion forum features; an area for questions or help on how to use these features
  3. Ease of navigation; clearly defined categories for easy searching
  4. private chat; threaded discussion; e-mail
  5. e-mail; online survey/request for information; threaded discussion
  6. e-mail a friend
  7. online resource library; links from webshops;

 

8.  asynchronous communication