Computer-Supported Cooperative Work

 

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Bellotti, Victoria, and Sara Bly (1996). "Walking Away from the Desktop Computer: Distributed Collaboration and Mobility in a Product Design Team, Proceedings of the Conference on Computer Supported Cooperative Work 1996: 209-218.

Berlin, Lucy M. and Robin Jeffries (1992). "Consultants and Apprentices: Observations about Learning and Collaborative Problem Solving," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 130-137.

Bostram, R., R. Watson, and S.T. Kinney (eds.) (1992). Computer Augmented Teamwork: A Guided Tour, Van Nostrand Reinhold, New York.

Bostrom, Robert P. and Robert Anson (1992). "The Face-to-Face Electronic Meeting: A Tutorial," in Computer Augmented Teamwork: A Guided Tour, R. Bostram, R. Watson and S.T. Kinney (eds.), Van Nostrand Reinhold, New York: 16-33.

Bullen, Christine V. and John L. Bennett (1991). "Groupware in Practice: An Interpretation of Work Experiences," in Computerization and Controversy, Rob Kling (ed.), Academic Press, San Diego, CA. [also in Baecker 1993, Marca 1992]

Cannon-Bowers, Janis A., Eduardo Salas, and Sharolyn Converse (1993). "Shared Mental Models in Expert Team Decision Making," in Individual and Group Decision Making: Current Issues, N. John Castellan (ed.), Erlbaum, Hillsdale, NJ: 221-246.

Carlson, John R. and Robert W. Zmud (1994). "Channel Expansion Theory: A Dynamic View of Media and Information Richness Perceptions," Academy of Management Best Papers Proceedings 1994.

Chidambaram, L., R.P. Bostrom, and B.E.Wynne (1991). "A Longitudinal Study of the Impact of Group Decision Support Systems on Group Development," Journal of Management Information Systems, 7(3):7-25.

Cole, Paul and Judith Nast-Cole (1992). "A Primer on Group Dynamics for Groupware Developers," in Groupware: Software for Computer-Supported Cooperative Work, David Marca and Geoffrey Bock (eds.), IEEE Computer Society Press, Los Alamitos, CA: 44-57.

Conklin, E. Jeffrey (1992). "Capturing Organizational Memory," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 561-565.

Eason, Ken and Wendy Olphert (1996). "Early Evaluation of the Organizational Implications of CSCW Systems," in CSCW Requirements and Evaluation, Peter Thomas (ed.), Springer Verlag, New York: 75-89.

Easterbrook, Steve (1996). "Coordination Breakdowns: How Flexible Is Collaborative Work," in CSCW Requirements and Evaluation, Peter Thomas (ed.), Springer Verlag, New York: 91-106.

Ellis, C.A., S.J. Gibbs, and G.L. Rein (1991), "Groupware: Some Issues and Experiences," Communications of the ACM, 34(1):38-58.

Finholt, Tom and Lee S. Sproull (1990). "Electronic Groups at Work," Organization Science, 1(1):41-64.

Finholt, Tom, Lee Sproull, and Sara Kiesler (1990). "Communication and Performance in Ad Hoc Task Groups," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 291-325.

Fitzpatrick, Geraldine, Simon Kaplan, and Tim Mansfield (1996). "Physical Spaces, Virtual Places and Social Worlds: A study of Work in the Virtual," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 334-343.

Gabarro, John J. (1990). "The Development of Working Relationships," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 79-110.

Garton, L. and B. Wellman (1995). "Social Impacts of Electronic Mail in Organizations: A Review of the Research Literature," Communication Yearbook, 18:434-53.

Gash, Debra C. and Wanda J. Orlikowski (1991). "Changing Frames: Towards an Understanding of Information Technology and Organizational Change," Academy of Management Best Papers Proceedings, Academy of Management, Miami Beach, FL, pp. 189-193.

Grudin, J. (1994). "Groupware and Social Dynamics. Eight Challenges for Developers," Communications of the ACM, 37(1):93-105.

Grudin, Jonathan (1994). "Computer Supported Cooperative Work: History and Focus," Computer, 27(5), 19-26.

Gutwin, Carl and Saul Greenberg (1996). "Workspace Awareness for Groupware," Proceedings of CHI96.

Hiltz, Starr Roxanne and Barry Wellman (1997). "Asynchronous Learning Networks as a Virtual Classroom," Communications of the ACM, 40(9): 44-49.

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Hindus, Debby, Mark S. Ackerman, Scott Mainwaring, and Brian Starr (1996). "Thunderwire: A Field Study of an Audio-Only Media Space," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 238-247.

Hollan, Jim and Scott Stornetta (1992). "Beyond Being There," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA.

Holmes, Michael E. (1995). "Don’t Blink Or You’ll Miss It: Issues in Electronic Mail Research," Communication Yearbook, 18: 454-463.

Hymes, Charles McLaughlin and Gary M. Olson (1992). "Unblocking Brainstorming through the Use of a Simple Group Editor," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 99-106.

Isaacs, Ellen A., John C. Tang, and Trevor Morris (1996). "Piazza: A Desktop Environment Supporting Impromptu and Planned Interactions," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 315-324.

Johansen, Robert (1992). "An Introduction to Computer-Augmented Teamwork," in Computer Augmented Teamwork: A Guided Tour, R. Bostrom, R. Watson, and S. Kinney (eds.), Van Nostran Reinhold, New York: 5-15.

Johnson-Lenz, Peter and Trudy Johnson-Lenz (1991). "Post-mechanistic Groupware Primitives: Rhythms, Boundaries and Containers," in Computer-Supported Cooperative Work and Groupware, Saul Greenberg (ed.), Academic Press, San Mateo, CA: 271-293.

Kiesler, Sara, Jane Siegel and Timothy W. McGuire (1988). "Social Psychological Aspects of Computer-Mediated Communication," in Computer Supported Cooperative Work: A Book of Readings, Irene Greif (ed.), Morgan Kaufmann, San Mateo, CA: 657-682.

King, Ruth C. (1991). "The Effects of Communication Technology on Group Collaboration," Academy of Management Best Papers Proceedings 1991.

Krauss, Robert M. and Susan R. Fussell (1990). "Mutual Knowledge and Communicative Effectiveness," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 111-145.

Kraut, Robert E., Robert S. Fish, Robert W. Root, and Barbara L. Chalfonte (1990). "Informal Communication in Organizations: Form, Function and Technology," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA, 1993.

Kraut, Robert E., Carmen Egido and Jolene Galegher (1990). "Patterns of Contact and Communication in Scientific Research Collaboration," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 149-171.

Lea, Martin and Russell Spears (1991). "Computer-mediated communication, de-individuation and group decision-making," International Journal of Man-Machine Studies, 34:283-301. [also in Greenberg 1991]

Losada, Marcial, Pedro Sanchez and Elizabeth E. Noble (1990). "Collaborative Technology and Group Process Feedback: Their Impacts on Interactive Sequences in Meetings," Proceedings of the Conference on Computer Supported Cooperative Work 1990: 53-64.

Mandviwalla, Munir and Lorne Olfman, (1994). "What Do Groups Need? A Proposed Set of Generic Groupware Requirements," ACM Transactions on Computer-Human Interaction, 1(3):245-268.

Mark, Gloria, Jorg M. Haake, and Norman A. Streitz (1996). "Hypermedia Structures and the Division of Labor in Meeting Room Collaboration," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 170-179.

Markus, M. Lynne (1994). "Finding a Happy Medium: Explaining the Negative Effects of Electronic Communication on Social Life at Work, ACM Transactions on Information Systems, 12(2):119-149.

Markus, M. Lynne (1992). "Asynchronous Technologies in Small Face-to-Face Groups," Information Technology and People, 6(1):29-48.

Markus, M. Lynne (1994). "Electronic Mail as the Medium of Managerial Choice," Organization Science, 5(4):502-527.

McDaniel, Susan E., Gary M. Olson, and Joseph C. Magee (1996). "Identifying and Analyzing Multiple Threads in Computer-Mediated and Face-to-Face Conversations," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 39-47.

McGrath, Joseph E. (1990). "Time Matters in Groups," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 23-61.

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Monk, Andrew, John McCarthy, Leon Watts and Owen Daly-Jones (1996). "Measures of Process," in CSCW Requirements and Evaluation, Peter Thomas (ed.), Springer Verlag, New York: 125-139.

Okamura, Kazuo, Masayo Fujimoto, Wanda J. Orlikowski and JoAnne Yates (1995). "Helping CSCW Applications Succeed: The Role of Mediators in the Context of Use," The Information Society, 11(3):157-172. Also in Proceedings of the Conference on Computer Supported Cooperative Work 1994, Association of Computing Machinery.

Olson, Judith S. and Stephanie Teasley (1996). "Groupware in the Wild: Lessons Learned from a Year of Virtual Collocation," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 419-427.

Orlikowski, Wanda J. (1993). "Learning from Notes: Organizational Issues in Groupware Implementation," The Information Society, 9(3):237-250.

Palen, Leysia Ann (1997). "Groupware Adoption and Adaptation," Proceedings CHI97.

Perin, Constance (1991). "Electronic Social Fields in Bureaucracies," Communications of the ACM, 34(12):75-82.

Pickering, Jeanne M. and John Leslie King (1992). "Hardwiring Weak Ties: Individual and Institutional Issues in Computer Mediated Communication," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 356-361.

Pinsonneault, A. and Kenneth L. Kraemer (1990). "Technology and Groups: Assessment of the Empirical Research," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, J. Galegher, R.E. Kraut, and C. Edido (eds.), Erlbaum, Hillsdale, NJ, pp. 375-406).

Rice, Ronald E., Robert E. Kraut, Colleen Cool, and Robert S. Fish (1994). "Individual, Structural and Social Influences on Use of a New Communication Medium," Academy of Management Best Papers Proceedings 1994.

Robinson, M. (1991). "Computer Supported Co-operative Work: Cases and Concepts," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 29-49.

Rogers, Yvonne (1994). "Exploring Obstacles: Integrating CSCW in Evolving Organizations," Proceedings of the Conference on Computer Supported Cooperative Work 1994, Association of Computing Machinery.

Romm, Celia T. and Nava Pliskin (1996). "Email as a Facilitator of Power Plays: Analysis of Political Events at a University." [http://hsb.baylor.edu/ramsower/acis/papers/pliskin.htm]

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Sudweeks, Fay and Sheizaf Rafaeli (1995). "How Do You Get A Hundred Strangers to Agree: Computer Mediated Communication and Collaboration," in Computer Networking and Scholarship in the 21st Century University, T.M. Harrison and T.D. Stephen (eds.), SUNY Press.

Swigger, Kathleen M. and Robert Brazile (1995). "Evaluating Group Effectiveness through a Computer-Supported Cooperative Training Environment," International Journal of Human Computer Studies, 43:523-538.

Tollmar, Konrad, Ovidiu Sandor, and Anna Schomer (1996). "Supporting Social Awareness @ Work Design and Experience," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 298-307.

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Viller, Stephen (1991). "The Group Facilitator: A CSCW Perspective," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 145-152.

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Walther, J.B., Jeffrey F. Anderson and David W. Park (1994). "Interpersonal Effects of Computer Mediated Interaction: A Meta-Analysis of Social and Anti-Social Communication," Communication Research, 21(4):460.

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