John F. Shortle
Professor and Chair
Systems Engineering and Operations Research
George Mason University
4400 University Dr., MS 4A6
Fairfax, VA 22030-4444
703-993-3571 (voice)
703-993-1521 (fax)
Office: Engineering Building, 2210
Fundamentals of Queueing Theory, Fifth Edition
John F. Shortle, James M. Thompson, Donald Gross, Carl M. Harris
(c) 2018 by John Wiley & Sons, Inc, Hoboken, NJ.
Research Interests
Simulation
Queueing Theory
Air Transportation
Aviation Safety
Power Systems
Telecommunications
Publications