Hang Ren 任航

Assistant Professor of Information Systems & Operations Management (ISOM)

School of Business, George Mason University

Curriculum Vitae

Official GMU Webpage


School of Management, University College London
Ph.D. in Operations Management, 2018
M.Res. in Management Science and Innovation, 2014

Xi'an Jiaotong University
B.Sc./M.Sc. (combined) in Electrical Engineering, 2013

Research Interests

Consumer behavior in operations management, sustainable operations, service operations, healthcare operations, operations-marketing interface


Ren, H. and Huang, T., 2021, “Opaque Selling and Inventory Management in Vertically Differentiated Markets,” Manufacturing and Service Operations Management, Forthcoming. 

Arifoğlu, K., Ren, H., and Tezcan, T., 2021, “Hospital Readmissions Reduction Program Does Not Provide the Right Incentives: Issues and Remedies,” Management Science, 67(4), 2191-2210.

Ren, H., Huang, T., and Arifoğlu, K., 2018, “Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning,” Production and Operations Management, 27(6), 1038-1051.
--- Finalist, INFORMS Service Section Best Student Paper Competition, 2016

Huang, T., Ren, H., and Chen, YJ., 2018, “Consumer Return Policies in Competitive Markets: An Operations Perspective,” Naval Research Logistics, 65(6-7), 462-476.

Ren, H. and Huang, T., 2018, “Modeling Customer Bounded Rationality in Operations Management: A Review and Research Opportunities,” Computers & Operations Research, 91, 48-58. 

Work in Progress

Ren, H., Huang, T., and Perakis, G., “The Impact of Social Learning on Consumer Subsidies for Green Technology Adoption,” research in progress.

Agrawal, V., Bellos, I., and Ren, H., “The Role of Dealer Demonstration in the Adoption of Electric Vehicles,” research in progress.

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