Publications

Ren, H. and Huang, T., 2021, “Opaque Selling and Inventory Management in Vertically Differentiated Markets,” Manufacturing and Service Operations Management, Forthcoming. 

Arifoğlu, K., Ren, H., and Tezcan, T., 2021, “Hospital Readmissions Reduction Program Does Not Provide the Right Incentives: Issues and Remedies,” Management Science, 67(4), 2191-2210.

Ren, H., Huang, T., and Arifoğlu, K., 2018, “Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning,” Production and Operations Management, 27(6), 1038-1051.
--- Finalist, INFORMS Service Section Best Student Paper Competition, 2016

Huang, T., Ren, H., and Chen, YJ., 2018, “Consumer Return Policies in Competitive Markets: An Operations Perspective,” Naval Research Logistics, 65(6-7), 462-476.

Ren, H. and Huang, T., 2018, “Modeling Customer Bounded Rationality in Operations Management: A Review and Research Opportunities,” Computers & Operations Research, 91, 48-58.