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Biographical Information
Catherine Durnell Cramton is an Associate Professor in the School of Management, George Mason University. She received her Ph.D. in Organizational Behavior from Yale University, and her A.B. degree from Harvard University. Her research explores cross-cultural adaptation, subgroup dynamics, attribution, and language issues in globally-distributed work teams. In Fall 2008, she was a Fulbright Fellow at the Mediterranean School of Business, Tunis, where she deepened her understanding of the Mediterranean Rim cultural, economic and political context. Her research has been supported by grants from the National Science Foundation and the Bechtel Foundation.
Recent papers include "Situation invisibility and attribution in distributed collaborations" (with K. Orvis and J. Wilson), which appeared in the Journal of Management in 2007, "Subgroup dynamics in internationally distributed teams: Ethnocentrism or cross-national learning" (with P. Hinds), which appeared in Research in Organizational Behavior in 2005, "Relationships among geographic dispersion, team processes, and effectiveness in software development work teams" (with S. Webber), which appeared in the Journal of Business Research in 2005, "Overcoming barriers to information sharing in virtual teams" (with K. Orvis), which appeared in Virtual Teams That Work, C. Gibson & S. Cohen, Eds., Jossey Bass, 2003, "The mutual knowledge problem and its consequences for dispersed collaboration," which appeared in Organization Science in 2001 , "Finding common ground in dispersed collaboration," which appeared in Organizational Dynamics in 2002, and "Attribution in distributed work groups," which appeared in Distributed Work, P. Hinds & S. Kiesler, Eds., MIT Press, 2002.
"The mutual knowledge problem and its consequences for dispersed collaboration" won the 2002 Best Published Paper Award, given by the Organizational Communication and Information Systems division of the Academy of Management. Professor Cramton's work also has been featured in Business Week Online.
Current working papers include "A cross-site thread: The struggle to resolve cross-national differences in globally distributed teams" (with P. Hinds), "Situated ‘knowing who’: Why site visits matter in global work” (with P. Hinds)," and "Walking through jelly: Language proficiency, emotions, and disrupted collaboration in global work" (with T. Beyene and P. Hinds).
Professor Cramton teaches in the areas of cross-cultural and global management, organizational behavior, team dynamics, teamwork and technology, and interpersonal relations. She has received national recognition for her educational innovation, which has opened the frontiers of international, technology-enabled teamwork to her students. Students in her undergraduate and graduate classes have learned about culture and virtual work through partnerships with students at universities such as Bocconi University (Milan, Italy), University of Auckland (Auckland, New Zealand), University of Western Australia (Perth, Australia), and Niels Brock Business Academy (Copenhagen, Denmark). Professor Cramton has published pedagogical articles in the Journal of Management Education and the Journal of Teaching in International Business.